Policies
Cancellation Policy
CANCELLATION & REFUND POLICY
Online Classes & Workshops
I understand that plans change, and I want booking a Wellness with KB experience to feel simple and flexible.
If you need to cancel at least 24 hours before your scheduled class or workshop, you may choose a full refund or a credit toward another Wellness with KB offering of equal or lesser value.
For cancellations made within 24 hours, you will receive a one-time class credit toward another Wellness with KB online class or workshop of equal or lesser value. Credits must be used within 90 days and are subject to availability.
Missed classes without notice are nonrefundable and are not eligible for class credit.
If something unexpected comes up, please reach out. I understand that life happens and will always do my best to work with you when I can.
If Wellness with KB Cancels
If I need to cancel or reschedule a class, workshop, or experience, you may choose a full refund or a credit toward a future Wellness with KB offering.
Online & Technical Issues
Participants are responsible for having a stable internet connection and a device capable of accessing Zoom. Refunds are not provided for individual internet, device, or Zoom-access issues.
If a technical issue on my end prevents the class from taking place, you may choose a full refund or class credit.
Private Experiences
Private events and group experiences have separate cancellation, deposit, and rescheduling terms provided during the consultation and booking process.
Questions
If you have questions about a cancellation, credit, or unexpected circumstance, please reach out. I'll always do my best to respond with care while keeping the policy fair and consistent for everyone.